Install the Sendfy Rider app

Mobile browsers stop sending your location the second the screen locks, so you cannot go online from Chrome. The Android app keeps a tracking service running in the background — that is what lets dispatch see you, assign you fairly and defend you in a dispute.

Six steps, about three minutes

1. 1Tap the download buttonChrome will warn you that this file type can harm your device — tap “Download anyway”. The file is signed by Sendfy.
2. 2Allow installs from ChromeAndroid asks once: Settings → Install unknown apps → Chrome → Allow. Then go back and tap the downloaded file.
3. 3Open the app and sign inUse the same phone number you use on the rider portal. You will get an OTP as usual.
4. 4Grant location “Allow all the time”Precise location must be on. “While using the app” is not enough — dispatch loses you the moment the screen locks.
5. 5Turn off battery restrictionsSettings → Apps → Sendfy Rider → Battery → Unrestricted. On Tecno, Infinix, Xiaomi and Oppo also add Sendfy to the protected / auto-start list.
6. 6Allow notificationsTrip alerts and the tracking notification both need this. The ongoing notification is what keeps GPS alive — do not swipe it away.

What the app changes

• Location keeps reporting with the screen off and the phone in your pocket.
• A single foreground service — lighter on battery than keeping Chrome awake.
• Trip alerts ring and vibrate even on silent, so you stop missing offers.
• Slot check-in, breaks and cash wallet all work the same as the portal.

Cannot install today? Tell dispatch before your slot starts and it is recorded as an excused absence instead of a no-show penalty.